Privacy Policy
What we collect when you contact us, how we use it, and what we never do with it — in plain English.
Last updated: September 25, 2026
This Privacy Policy explains how Trenchless Sewer Repair Grapevine (“we,” “us”), operated by Muhammad Irfan, handles information when you visit trenchlesssewerrepairgrapevine.com or contact us by phone or through our website.
Information We Collect
- Contact details you provide. When you use our callback form or otherwise get in touch, we collect the details you give us — typically your name, phone number, and the message you write about your sewer issue.
- Call records. When you call (817) 601-6766, we may keep basic records of the call, such as the date, time, and duration. Calls may be recorded for quality assurance and training purposes.
- Basic technical information. Like most websites, ours automatically receives standard technical data — such as the pages you visit and your browser type — which we use to keep the site working properly.
How We Use Your Information
- To respond to your inquiry and call you back when you request it.
- To schedule inspections, provide estimates, and arrange service.
- To improve our website and the services we offer.
Sharing of Information
We do not sell your personal information to anyone — not to marketers, not to data brokers, not to anybody. We share your details only when necessary to provide the service you asked for (for example, with the technician scheduling your visit) or when required by law.
Your Choices and Requests
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. To make a request, call (817) 601-6766 and we’ll take care of it.
Changes to This Policy
If we update this Privacy Policy, we’ll post the new version on this page with a revised “last updated” date.
Questions about your privacy?
Call us and we’ll answer directly — no legalese.